This message indicates that while TradersPost successfully submitted the order cancellation request to the broker, the status of the order did not update to canceled within the allowed Cancel open order wait time. This could mean the open orders are still active or that there was a delay in processing the cancellation.
TradersPost attempts to cancel open orders for the ticker being traded before submitting a new order (entry or exit). If cancellation does not complete within the allowed cancel open order wait time, TradersPost fails the trade and does not submit the new order.
TradersPost must cancel open orders and wait for cancellation to complete before submitting a new order to avoid broker rejections due to open-order conflicts.
You can send an explicit cancel for that signal in the webhook/signal JSON with "action": "cancel" or "cancel": true:
{
"ticker": "AAPL",
"action": "cancel"
}
or
{
"ticker": "AAPL",
"cancel": true
}
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