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Strategy Messages

Failed To Cancel Open Orders In Time

We submitted the order cancelation to the broker but the status of the order did not change to canceled within the allowed cancel open order wait time.

This message indicates that while TradersPost successfully submitted the order cancellation request to the broker, the cancel targets did not become no longer open within the allowed Cancel open order wait time. They may still be working or pending cancel, or the broker may be slow to report a finished status.

TradersPost attempts to cancel open orders for the ticker being traded before submitting a new order (entry or exit). The wait ends early when every cancel target is finished (canceled, filled, expired, rejected, and similar) — not only when the broker reports a pure cancel. If targets are still open when the wait time elapses, TradersPost fails the trade and does not submit the new order.

TradersPost must finish this cancel step before submitting a new order to avoid broker rejections due to open-order conflicts and to reduce the risk of submitting a planned exit against a position that changed while cancels were in flight.

You can send an explicit cancel for that signal in the webhook/signal JSON with "action": "cancel" or "cancel": true:

{
    "ticker": "AAPL",
    "action": "cancel"
}

or

{
    "ticker": "AAPL",
    "cancel": true
}

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