TradersPost Support

Explore a range of support options for your TradersPost experience.

Ask our AI Documentation

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Technical Documentation

Read through our full technical documentation to learn how to use TradersPost.

Frequently Asked Questions

Read through some of the most commonly asked questions and answers about TradersPost.

Contact Us

Need to talk to someone? We have multiple resources for you to get help with TradersPost!

Discord Support
Discord Chat Support
Join our Discord community for help from other TradersPost users.
Mailing Address
Mailing Address

3500 S Dupont Hwy Suite CW-101

Dover, Delaware 19901
Email
Upgrade for Email Support
Email support is available only to paid customers with the Starter plan or above.

Our support hours are Monday through Friday, from 6am to 4pm Eastern Time. We typically respond within 24 hours on business days. Please note that emails sent on Friday may not be answered until Monday.
Upgrade Your Plan
Upgrade to Schedule a Call
Phone support is available by appointment only to paid customers with the basic plan or above and can be scheduled using our online booking system.

It is available Monday through Friday based on our team's availability. It is first-come, first-served.
Upgrade Your Plan

Community Resources

You can find active conversations about TradersPost and trading in our community

Discord

All TradersPost community members can chat, provide feedback, discuss trading and ask questions in our Discord server.

YouTube

Subscribe to our YouTube channel to get the latest video updates and automated trading tutorials.

X

Follow us on X to engage with us and talk about trading.

Reddit

Join our subreddit to get updates with our latest content and product updates.

Facebook

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Instagram

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TikTok

Subscribe to our TikTok to get the latest quick video updates.

LinkedIn

Connect with us on LinkedIn for the latest business and product updates.

TradersPost

TradersPost can automate stocks, crypto, options and futures trading strategies from TradingView or TrendSpider in popular brokers like Tradovate, TradeStation, Coinbase, Interactive Brokers and Alpaca.

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Support

TradersPost operates as a non-custodial automated trading platform, enabling users to connect alerts from their preferred trading platforms to their selected brokerage or exchange accounts. It abstains from the transmission, custody, or management of customer funds, covering both traditional and cryptocurrency assets. Typically, registration requirements set by regulatory entities such as the SEC, FINRA, or FinCEN apply to entities that hold or transmit customer funds. To ensure ongoing compliance, TradersPost regularly engages with regulatory authorities to confirm its adherence to all relevant local and federal laws.

TradersPost does not provide alerts, signals, research, analysis, or trading advice of any kind. It is designed to assist traders and investors in making their own trading decisions based on their alerts. The platform does not offer recommendations regarding securities to buy or sell, nor does it provide trading or investing advice. The platform and its features, capabilities, and tools are provided 'as-is' without any warranty.

Risk Disclosure: The use of automated trading systems involves inherent risks, including the potential for significant financial loss. These systems operate based on predetermined algorithms that may not fully adapt to changing market conditions, possibly making them unsuitable for some investors. Individuals are advised to thoroughly assess their financial situation and risk tolerance before using this platform.

Testimonials appearing on this website may not be representative of other clients or customers and is not a guarantee of future performance or success.

© 2026 TradersPost, Inc. All rights reserved.