Last Updated on Jul 8th, 2026
Please read this Privacy Policy carefully to understand how we treat your personal information and what choices and rights you have. If you do not agree with this Policy, you should not access or use the Platform.
TradersPost, Inc. (“TradersPost,” “we,” “us,” or “our”) respects the sensitive nature of the information you provide when using our automated trading platform. We are committed to protecting the privacy and security of the personal information we collect, use, share, and otherwise process. This Privacy Policy (“Policy”) describes our practices together with our Terms of Service and any documents referenced therein.
The Platform means our website at TradersPost.io, our trading automation application, APIs, webhooks, and related services we provide. When we refer to the “Site,” we mean our public marketing website and other publicly accessible web pages. Capitalized terms not defined here have the meanings given in our Terms of Service.
This Policy describes our online information collection, use, storage, and disclosure practices and the choices you have regarding your personal information. By accessing or using the Platform, registering for an account, or otherwise signaling your agreement when the option is presented, you consent to the practices described in this Policy, except where applicable law requires a different legal basis or provides you with rights we must honor. Materials you submit through the Platform and your use of the Platform are also subject to our Terms of Service.
This Policy does not apply to third-party websites, brokerages, signal providers, or other services you choose to connect to the Platform. Those parties have their own privacy policies, and you should review them before sharing information with them.
If you are located in the European Economic Area or the United Kingdom, please also read the “Rights of EEA and UK Residents” and “International Data Transfers” sections below.
If you are a resident of California, please read the “California Residents” section below. Residents of Nevada and other U.S. states with privacy laws may have additional rights described in the sections applicable to them.
We collect personal information that you provide directly, that we receive from third parties at your direction, and that we collect automatically when you use the Platform. The categories below describe the main types of information we process.
When you register, use the Platform, or contact us, we may collect your name, email address, mailing address, telephone number, timezone, account name, username, password (stored in hashed form), profile image or avatar reference, and other information you provide in your account settings.
You may also provide optional profile information, referral codes, affiliate identifiers, or similar details you choose to submit in onboarding, account settings, or support interactions.
If you sign in with Google, we receive information you authorize through Google’s OAuth consent screen, in accordance with Google’s privacy policy. We do not offer social login through Facebook, Twitter/X, LinkedIn, or other social networks.
If you enable two-factor authentication, we store authentication data necessary to secure your account, such as TOTP secrets and backup codes.
If you purchase a paid subscription, we collect billing contact information such as billing email, billing address, and phone number. Payment card numbers and other full payment credentials are processed by our payment processor. We do not store full payment card numbers on our servers. We may store payment processor customer and subscription identifiers, plan details, trial status, billing interval, coupon information, and related subscription metadata needed to provide and administer paid services.
To route User-authorized trade instructions, you may connect one or more brokerage accounts to the Platform. Depending on the broker and integration method, we may collect and store:
For certain integrations, we may process brokerage login credentials only to the extent necessary to authenticate with the broker and obtain the authorization required for the connection. We retain broker tokens and related connection data while your connection remains active so the Platform can continue to operate. You are responsible for connecting only accounts you are authorized to use, as described in our Terms of Service. You should not share your TradersPost login credentials or brokerage credentials with third parties except as expressly permitted in our Terms.
Because TradersPost is an automated trading platform, we collect and process information related to your trading activity and configuration, including:
This information may include details about your securities trading activity. TradersPost does not execute trades itself; brokers execute trades in your brokerage account based on instructions you authorize through the Platform.
If you contact us, use in-app support tools, submit feedback, or participate in surveys or questionnaires, we collect the content of your communications and related metadata. Authorized TradersPost personnel and our customer support providers may access limited account, broker-connection, trading, and signal information reasonably necessary to investigate and resolve your support requests. We may use customer support platforms and product feedback tools to provide support and collect feedback. If you receive email from us, we may collect delivery information and, where enabled, engagement information such as opens or link clicks.
If you participate in our affiliate or referral program, we may collect affiliate identifiers, referral identifiers, payout information such as PayPal email, and related program data. We may share limited account or referral information with affiliate program administration providers.
When you visit the Site or use the Platform, we automatically collect information such as IP address, browser type, device type, operating system, referring URLs, pages viewed, date and time of access, and similar technical data. We may also collect audit logs of certain account activity, such as sign-in events.
We use cookies, local storage, and similar technologies as described in the “Cookies and Similar Technologies” section below.
We use personal information for purposes including:
We do not use personal information to make automated decisions that produce legal or similarly significant effects about you, except as necessary to provide automated trading functionality you configure and authorize.
Where the GDPR or UK GDPR applies, we rely on one or more of the following legal bases:
A “cookie” is a small file stored on your device. We use first-party cookies and similar technologies to operate the Platform, keep you signed in, remember preferences, understand usage, and support analytics.
We use third-party analytics, tag management, customer support, and product feedback technologies that may set their own cookies or collect online identifiers. For example, we may use tag management tools, product analytics services, support chat platforms, and feedback collection tools. When enabled, we may send account identifiers, subscription metadata, product usage information, and other analytics attributes reasonably necessary to operate and improve the Platform to our analytics providers.
These providers may collect information about your use of the Platform over time and across sessions. We configure these tools for product analytics, support, and service improvement. We do not sell your personal information, and we do not use these tools to sell your personal information to third parties for their own marketing purposes.
Most browsers let you refuse or delete cookies. If you disable cookies, some Platform features may not function properly. You may also use industry opt-out tools described by analytics providers. We do not currently respond to “Do Not Track” browser signals.
We share personal information only as described below and where permitted by law. We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.
We use categories of service providers that may include, for example:
The specific vendors we use may change over time as our business and technology evolve. Service providers are contractually required to process personal information only on our behalf, only for the services they provide to us, and in accordance with applicable law.
We retain personal information for as long as your account is active, as needed to provide the Platform, and as necessary to fulfill the purposes described in this Policy, in accordance with our internal retention schedules where applicable. We may also retain information longer where required by law, to resolve disputes, enforce agreements, maintain security, or establish legal defenses.
Retention periods vary by data type. For example:
When we delete personal information, we remove it from active systems where practicable. Deleted information may remain in backups or archives for a period of time.
We use commercially reasonable administrative, technical, and organizational measures designed to protect personal information. You can learn more about our security practices here. We do not store full payment card numbers. We periodically review our security practices.
No method of transmission or storage is completely secure. You use the Platform at your own risk. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices.
If you believe your personal information has been compromised, contact us at [email protected]. If we are required to notify you or a regulator of a security incident, we will do so in accordance with applicable law.
Depending on where you live, you may have rights regarding your personal information. To exercise your rights, contact us using the information in “Contact Us” below. We may need to verify your identity before responding.
You may review and update certain account information through your account settings. You may opt out of promotional emails by using the unsubscribe link in those emails or by contacting us. We may still send transactional or service-related messages.
Where available in your account, you may manage certain email preferences through our email preference tools, which may synchronize with our email provider’s suppression settings.
You are responsible for keeping the information you provide accurate and current. Contact us if you believe information we maintain about you is inaccurate.
If you believe we have not handled your personal information properly, contact us using the details below.
This section applies to California residents and supplements the rest of this Policy.
In the preceding 12 months, we may have collected the following categories of personal information described in the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”):
We collect these categories from you, your devices, your brokers and integrations, service providers, and automatically through your use of the Platform. We use them for the business and commercial purposes described in “How We Use Information” and “How We Share Information.” We disclose identifiers, customer records, commercial information, internet activity, and sensitive personal information to service providers, brokers you connect, and other parties as described in this Policy.
Subject to certain exceptions, California residents may have the right to:
To submit a request, email [email protected] or write to us at the address in “Contact Us.” You may designate an authorized agent to make a request on your behalf where permitted by law.
Under California Civil Code Section 1798.83, California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for those third parties’ own direct marketing purposes.
Under California Civil Code Section 1789.3, residents of California may direct questions, complaints, or pricing inquiries regarding the Platform to TradersPost at [email protected] or in writing at TradersPost, Inc., 3500 S Dupont Hwy Suite CW-101, Dover, Delaware 19901. California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.
Nevada residents may submit a verified request asking us not to sell covered information as defined under Nevada law. We do not currently sell covered information as defined under Nevada law. To submit a request, contact us using the details in “Contact Us.”
Residents of certain other U.S. states may have rights to access, delete, correct, or obtain a copy of personal information, and to opt out of targeted advertising, sale of personal information, or certain profiling, subject to applicable law. To exercise rights available in your state, contact us using the details in “Contact Us.” If we deny your request, you may have the right to appeal by replying to our response and asking for an appeal review.
If you are located in the EEA or UK, you may have the following rights under applicable data protection law, subject to conditions and exceptions:
You also have the right to lodge a complaint with your local supervisory authority. A list of EU supervisory authorities is available at https://edpb.europa.eu/about-edpb/board/members_en. UK residents may contact the Information Commissioner’s Office.
We are located in the United States. Your personal information may be transferred to, stored in, and processed in the United States and other countries where we or our service providers operate. Laws in those countries may differ from the laws of your country.
Where required, we use appropriate safeguards for transfers of personal data outside the EEA or UK, such as Standard Contractual Clauses or other lawful transfer mechanisms.
The Platform may contain links to third-party websites or services, including brokerages, signal providers, social media pages, and documentation sites. This Policy does not apply to those third parties. We do not control and are not responsible for their privacy practices. Review the privacy policy of each third party before providing information to them.
The Platform is not directed to anyone under 18 years of age, and we do not knowingly collect personal information from children under 18. If you believe a child under 18 has provided us personal information, contact us at [email protected] and we will take steps to delete it.
For more information about the Children’s Online Privacy Protection Act, visit the FTC at https://www.ftc.gov/legal-library/browse/rules/childrens-online-privacy-protection-rule-coppa.
We may update this Policy from time to time. If we make material changes, we will post the updated Policy on TradersPost.io and update the “Last Updated” date. We may also notify you by email or through the Platform where appropriate. Continued use after the effective date is subject to the updated Policy, except where applicable law requires additional notice or consent.
For questions about this Policy, to exercise your privacy rights, or to submit a complaint, contact us at:
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