This message indicates that while TradersPost successfully submitted the exit order to the broker, the status of the order did not update to filled within the allowed exit wait timeout. This could mean the order is still active or that there was a delay in processing the exit.
TradersPost will attempt to exit an open position for the ticker being traded if the trade signal instructs us to do so. If the trade requires entering a new position on the other side after exiting, TradersPost will wait for the exit order to fill before submitting the entry order. If the exit order is not filled within the allowed exit wait timeout, TradersPost will fail the trade.
Free 7-day trial
Set-up in 3 minutes
Paper account for testing
Your browser didn't send the information this action needs.
That usually means a privacy tool, ad blocker, or other browser extension changed the page before you clicked. Nothing is wrong with your account.
What to try: allow this site in your ad blocker or privacy extension, use a private window with extensions turned off, or reload the page and try again.
Still stuck? Contact support and we can help.