This message indicates that a new position cannot be entered for the specified ticker because there is an open position for the ticker on the opposite side and Sides isolated is checked in your strategy settings.
For example, if you have an open long position for the ticker, you cannot enter a new short position because the strategy has sides isolated and is not allowed to exit the long position in order to enter the short position. You can adjust the strategy to allow exiting the long position before entering the short position by unchecking Sides isolated in your strategy settings.
To exit the current position and enter the opposite side in one step, use action=reverse. When the current position is on the allowed side, reverse is not blocked by this and will exit and enter the opposite side.
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