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Webhook Messages

Ticker Does Not Exist

The provided ticker does not exist in the asset class configured for this strategy.

This message indicates that the ticker provided in the request does not exist within the asset class configured for this webhook. TradersPost validates the symbol against the webhook's allowed asset class (for example, stocks only). If the ticker is not found for that asset class, the request will not be processed.

This error can occur due to several reasons, such as:

  • The ticker symbol is misspelled or contains typographical errors.
  • The ticker symbol is outdated or no longer active.
  • The ticker symbol is not recognized by the broker or market data provider for this asset class.
  • The ticker symbol is incorrectly formatted according to the required parameters.
  • Ensure that the ticker symbol in your request is valid, correctly spelled, and recognized for the webhook's asset class.

Invalid ticker example:

{
    "ticker": "A APL",
    "action": "buy",
    "orderType": "limit",
    "limitPrice": 150
}

Notice in the above example, the ticker has an erroneous space between the letters "A" and "APL".

Valid ticker example:

{
    "ticker": "AAPL",
    "action": "buy",
    "orderType": "limit",
    "limitPrice": 150
}

In the above examples, a valid request includes a recognized ticker symbol for the webhook's asset class, ensuring the request meets the required parameters for processing.

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