Webhook Message

Ticker Does Not Exist

Ticker does not exist.

This message indicates that the ticker provided in the request does not exist. TradersPost requires that the ticker symbol be a valid and recognized symbol within the available asset classes that TradersPost supports. If the ticker is not found, the request will not be processed.

This error can occur due to several reasons, such as:

  • The ticker symbol is misspelled or contains typographical errors.
  • The ticker symbol is outdated or no longer active.
  • The ticker symbol is not recognized by the broker or market data provider.
  • The ticker symbol is incorrectly formatted according to the required parameters.
  • Ensure that the ticker symbol in your request is valid, correctly spelled, and recognized by the broker.

Invalid ticker example:

{
    "ticker": "A APL",
    "action": "buy",
    "orderType": "limit",
    "limitPrice": 150
}

Notice in the above example, the ticker has an erroneous space between the letters "A" and "APL".

Valid ticker example:

{
    "ticker": "AAPL",
    "action": "buy",
    "orderType": "limit",
    "limitPrice": 150
}

In the above examples, a valid request includes a recognized ticker symbol, ensuring the request meets the required parameters for processing.

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