Webhook Message

Ticker Does Not Exist

The provided ticker does not exist in the asset class configured for this strategy.

This message indicates that the ticker provided in the request does not exist. TradersPost requires that the ticker symbol be a valid and recognized symbol within the available asset classes that TradersPost supports. If the ticker is not found, the request will not be processed.

This error can occur due to several reasons, such as:

  • The ticker symbol is misspelled or contains typographical errors.
  • The ticker symbol is outdated or no longer active.
  • The ticker symbol is not recognized by the broker or market data provider.
  • The ticker symbol is incorrectly formatted according to the required parameters.
  • Ensure that the ticker symbol in your request is valid, correctly spelled, and recognized by the broker.

Invalid ticker example:

{
    "ticker": "A APL",
    "action": "buy",
    "orderType": "limit",
    "limitPrice": 150
}

Notice in the above example, the ticker has an erroneous space between the letters "A" and "APL".

Valid ticker example:

{
    "ticker": "AAPL",
    "action": "buy",
    "orderType": "limit",
    "limitPrice": 150
}

In the above examples, a valid request includes a recognized ticker symbol, ensuring the request meets the required parameters for processing.

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TradersPost operates as a non-custodial automated trading platform, enabling users to connect alerts from their preferred trading platforms to their selected brokerage or exchange accounts. It abstains from the transmission, custody, or management of customer funds, covering both traditional and cryptocurrency assets. Typically, registration requirements set by regulatory entities such as the SEC, FINRA, or FinCEN apply to entities that hold or transmit customer funds. To ensure ongoing compliance, TradersPost regularly engages with regulatory authorities to confirm its adherence to all relevant local and federal laws.

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