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Webhook Messages

No Matching Subscriptions

The signal was valid, but no enabled strategy subscriptions matched it, so no trade was created.

This message indicates that the webhook payload was valid, but no trades were created. For a non-test signal, that only happens when no matching strategy subscriptions are found — each matching subscription creates a trade.

A subscription matches only when all of these are true:

  • The strategy on the webhook is enabled
  • The strategy has a subscription
  • The subscription is enabled
  • The subscription's account is active
  • The signal ticker is allowed on the subscription: either Allow any ticker is on, the ticker is in Allowed tickers, or (for option contracts) the underlying ticker is in Allowed tickers

Common reasons include:

  • The webhook has no enabled strategies.
  • The strategy has no subscriptions.
  • Subscriptions exist but are disabled, belong to an inactive account, or do not allow the signal ticker.

Filters such as Allowed sides, Asset class, and Trading window are evaluated later during validation or trade planning, so they do not cause this message.

Valid signal example that may still return this message if nothing matches:

{
    "ticker": "AAPL",
    "action": "buy"
}

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